Stella Connect requires certain IP addresses and URL’s to be whitelisted against your system to ensure that all team members and customers can send and receive the required communication.
The most important address to whitelist is the Stella Connect IP address and domain which is used for all communication between Stella Connect users and the platform. These include but are not limited to welcome emails, profile setup emails, password resets.
Email Delivery
Please whitelist the following IP and domain to ensure email deliverability to all users.
The outbound email delivery IP address is 198.2.180.76
The outbound email domain to whitelist is admin@stellaconnect.net
Domains
Please whitelist against these domains to ensure correct platform operation by your users
Role |
Domain |
Reason for whitelisting? What report is this website linked to? |
Everyone |
StellaService platform access |
|
Everyone |
StellaService platform access |
|
Everyone |
Product usage monitoring so StellaService can continue to improve the features they build |
|
Everyone |
Asset CDN (rendering images, loading javascript, etc) |
|
Everyone |
Asset CDN (fonts) |
|
Everyone |
StellaService system health monitoring |
|
Everyone |
Asset CDN (brand logos and employee profiles) |
|
Everyone |
StellaService system health monitoring |
|
Everyone |
StellaService web assets |
|
Everyone |
StellaService usage monitoring so they can improve the features they build |
|
Connect Admins |
StellaService help center content |
|
Connect Admins |
Help desk and help center content (to submit a ticket) |
|
Everyone |
*.scfb.io |
StellaService-owned domain for previewing survey |
Everyone |
Survey (to preview and test internally) |
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