Policies: Customer Data Storage and Retention

Customer Data Storage and Retention

All data is stored within Amazon Web Services - primarily in the US-East region.
Upon termination of the Connect service by a Client Organization, the data accumulated will be dealt with as follows:

• Upon client’s request, all data will be removed that is not needed for contractual or legal reasons.
• In any case, within 7 days, customer name and email will be removed from the database and referenced solely via a system-generated anonymous identifier
• Within 30 days, email send logs referencing successful customer email deliveries will be purged
• Within 90 days, email send logs of any unsuccessful customer email deliveries will be purged

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