Customer Data Storage and Retention
All data is stored within Amazon Web Services - primarily in the US-East region.
Upon termination of the Connect service by a Client Organization, the data accumulated will be dealt with as follows:
- Upon client’s request, all data will be removed that is not needed for contractual or legal reasons.
- In any case, within 7 days, customer name and email will be removed from the database and referenced solely via a system-generated anonymous identifier
- Within 30 days, email send logs referencing successful customer email deliveries will be purged
- Within 90 days, email send logs of any unsuccessful customer email deliveries will be purged
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